This was my first time at this dentist's office, and I was extremely satisfied. Doris was my hygienist, and she was very professional and personable. I enjoyed talking with her. She took her time with the cleaning, and did a really thorough job, making sure to let me (and Dr. Challenger) know about anything she noticed. Dr. Challenger was also nice, personable and professional. He has a great "chairside" manner! I had to get in for some follow up work after my appointment and they were very helpful getting me scheduled before the end of the year. A very well-run operation, from what I have seen so far!
I think my wife and I have been patients of Dr. Challenger since he began his carer with Madison Family Dental. Throughout that lengthy period we have been the satisfied recipients of excellent and caring dental care. We've been welcomed by name, made comfortable during our brief wait times, and the staff are even kind enough to laugh at my occasional jokes. In all the years we've obtained our dental care from Madison Family Dental we've never questioned and never doubted that we were in good hands from the reception staff, to the business office, to the hygienists, and the docs. This is a great place.
Always a great experience, Dr Heim does an excellent job explaining everything you need to know and with such a positive attitude as well. I also want to say that Cindira was an excellent hygienist (first time with her), was thorough and efficient with a great personality. Great job!
I’ve been a patient at Madison Family Dental for over 30 years, so obviously this will be a positive review! Dr. Challenger and his hygienist, Doris, are both very personable and kind. Highly recommended.I also appreciate the evening hours as I work full-time and do not have a flexible schedule.
Dr. Heim and her team are amazing. Dr. Heim and Lisa, the hygienist, took time to ask questions, provide information and explain my issues in very understandable terms. The business office was very helpful. Considering how big Madison Family Dental is, I always feel treated like I was a patient in a small office where everyone knows your name. Thanks and kudos to all of you!!